Frequently Asked Questions
How long will my order take to arrive, and how much is shipping?
For US orders, standard shipping is free and arrives in 5–8 business days. US express shipping costs $15 and arrives in 1–2 business days. For international orders, standard shipping is $12.95 and arrives in 7–14 business days, while express shipping is $29.95 and arrives in 3–5 business days. Orders are processed within 1–2 business days.
What is your return policy?
We offer 30-day easy returns. If you're not completely happy with your purchase, you can return it within 30 days of delivery for a refund or exchange. Items must be unworn and in their original condition.
Are your stones genuine moissanite? Are they certified?
Yes. Our jewelry features genuine moissanite stones, and many of our pieces come with GRA (Global Gemological Research Academy) certification, which verifies each stone's authenticity and quality.
How do I find my ring size?
We recommend getting professionally sized at a local jeweler for the most accurate fit. You can also measure at home using our Ring Size Guide. If you're between sizes, we generally recommend sizing up.
How can I track my order?
Once your order ships, you'll receive a tracking number by email. You can use it to follow your package's journey from our door to yours.
How do I care for my jewelry?
To keep your 925 sterling silver and gold-plated moissanite jewelry looking its best, clean it regularly with a soft, dry cloth and store each piece separately in a dry place. Avoid contact with water, perfumes, lotions, and harsh chemicals, and remove your jewelry before swimming, showering, or exercising.