Refund policy
Return & Refund Policy
We want you to love your jewelry. If you're not completely satisfied, we accept returns within 30 days of delivery.
To be eligible:
- Items must be unworn, undamaged, and in original packaging
- Sale items are final sale and not eligible for return
How to return:
- Email us at dbdiamondsonline@gmail.com with your order number to initiate a return
- Ship items to: 145 Sunset Ln. London, KY 40744
- Customers are responsible for return shipping costs
Refunds:
- Once received and inspected, refunds are processed within 5–7 business days to your original payment method
Exchanges:
- We're happy to exchange for a different size or style — just reach out within 30 days